Now Serving Tri-Cities

In‑Home Tech Support & Setup

Local pros in Kennewick, Pasco & Richland. Same‑day service. Transparent flat pricing.

See how we stack up to the average competitor.

Generic Tech Support

• Charge by the hour
• Limited scheduling
• Cookie-cutter installation
• Slow email/phone response
• Out-of-town service

PlugPilot (Local Advantage)

• Flat rate, first return always free
• Same-day and weekend visits
• Custom smart-home setups
• Responsive local support
• Based right here in Tri-Cities

Convenient, Reliable, Local

At PlugPilot, we deliver professional tech support and smart‑home installations directly to Tri‑Cities homes. Our certified technicians work quickly and cleanly—often finishing before you know we’ve arrived. We take the time to explain each step, so you understand your devices. If something doesn't work, just contact us—we’ll get it resolved fast.

Always Money-Back Guaranteed

If you're not fully satisfied, you pay nothing. Just contact us and we’ll refund your payment. Plus, any installation we perform that needs fixing? We’ll handle it at no additional cost.

How to Book:

1. Click your service below and answer quick questions.2. Select your preferred date/time via our scheduling partner.3. Provide device and location so we can prepare.4. Our tech arrives, finishes the job, and you pay only after.5. Enjoy your smoothly functioning home tech.

PC/Laptop Support

$79 ⃰

We'll make sure your devices operate smoothly. Includes:

  • Virus removal

  • Network troubleshooting

  • Home-office optimization

  • Printer setup

  • Software installs

  • Basic repairs

Smart Device Install Only

$89 ⃰

For customers who already own devices. Includes installation and digital setup for:

  • Smart doorbells

  • Smart thermostats

  • Smart lighting and cameras

  • Smart speakers

  • TV mounting and more

Smart Device Full Service

$189 ⃰

We supply & install devices from top brands (Ring, Nest, Eufy, Philips). Includes:

  • Product delivery

  • Same-day or next-day install

  • Custom placement & optimization

  • Final walkthrough & testing

*Prices may vary. Technician will confirm before starting.

Prefer to Call Us?

Speak to a local specialist now:

FAQs

What areas do you serve?

PlugPilot serves the entire Tri-Cities, including Kennewick, Pasco, and Richland.

Is there ever upfront payment?

You'll only ever be charged after the succesful completion of one of our services.

What if I already purchased a device?

We can install any type of smart device for you. Or you can purchase and install through us with a full service package.

How long does each service take?

Our services are usually completed in under two hours. However, for unique installations or multiple devices, it may take longer. Your technician will always confirm with you.

At PlugPilot, Tri‑Cities homeowners are our priority. Book now or call for local, reliable tech support.

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